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SOMLink Frequently Asked Questions

How many tests does SOMLink have?

SOMLink has 18 defensible tests used to make sure orders are legitimate.

What is considered a suspicious order?

A suspicious order is anything deviating from normal size, frequency and pattern of companies’ ordering habits.

How does SOMLink comply with DEA regulations?

We work with former DEA Special Agents to ensure our software stays up-to-date and keeping an open dialogue with the agency gives us an inside perspective for how to best program SOMLink to meet the needs of our clients.

How does SOMLink store previous order data?

SOMLink has a permanent repository. It holds all order notes, which cannot be changed or deleted, attachments such as emails, internal docs and correspondence with the customer. The repository has a dashboard search and report engine feature making it an easy audit support tool.

What could happen if I don't install a suspicious order monitoring software?

As a response to the growing opioid crisis in the United States, the DEA is cracking down on pharmaceutical manufacturers and distributors to know where and who their products go to. The consequence for not complying with these regulations can result is astronomical fines upwards of $35 million.

What is I don't want to change my entire order management process?

With SOMLink we integrate our software to your existing order management, EDI and ERP systems. Ensuring quick adaptability so you can continue filling orders with minimal delay.

310 W. Front St. Suite 405, Traverse City, MI 49684
sales@e-supplylink.com
(231) 933-7212
(413) 480-7829
About Us

Since 1999, e-SupplyLink has been a leader in the supply chain services field. We are devoted to developing, providing, implementing and supporting supply chain systems. e-SupplyLink is dedicated to providing clients premium software focused on optimizing the shipping process to be as efficient as possible and eliminate human-error.

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